When you sign up, you’ll fill out a simple questionnaire that tells us all about your company, your audience, and any ideas you have. We’ll also look at your website and social media to understand your style and what your brand is like. We even research your industry so we can create posts that fit your audience perfectly.

We can include anything specific you want to promote. Since we plan posts a month in advance, just let us know ahead of time. If something urgent comes up, you can always post it yourself while we handle the planned posts.

Complete a detailed onboarding questionnaire to give all the information we need to create your content.
Then connect your social media channels on our platform to allow us to schedule & post the content you've approved to your pages.
Less than 10 business days after you submit the questionnaire, you'll receive your full month of content for you to review.
We'll change anything you don't like, and once you approve, we then post it all for you throughout the month.

One of the reasons why we can keep our services so affordable is because we rely on written communication and async work.
Your communication will be in written form inside our Client Portal with your dedicated account manager or via email.
We aim to respond multiple times per day and always within 24 hours.
A benefit of doing everything in written form is that everybody involved in delivering the services will have the full picture of everything that was ever communicated with you.

Yes, every post is created just for your brand. Whether it’s images, videos, or articles, everything is made from scratch to meet your needs and goals. We don’t use pre-made content; we create it specifically for you

Absolutely! We encourage it!

Your account manager will pair you with the best social media manager for your industry. Most of our team is based in the US, with a few in Europe. Your account manager will be your main contact, connecting you with the rest of the team. We take great pride in our work, and all of our content creators are native English speakers, so your posts will sound just like you wrote them.

Yes! We’ll send all your posts to you for feedback before they’re published. After you complete the questionnaire, you’ll see your posts within 10 working days. We usually send a month’s worth of content at once, and you’ll get a link where you can review and suggest changes. We’ll keep working on it until you love it.

It depends on your preference:

If you already have a lot of content, we can use that.

If not, we use high-quality stock photos or design graphics that fit your brand. We always decide the best approach together with you.

Posting regularly on social media helps keep your followers engaged and informed about your business, which can lead to sales. While we can’t guarantee sales, working with us increases your chances. For more sales, you might also consider paid ads, working with influencers, or other sales strategies. Social media helps build brand awareness, which often leads to more sales, but many factors play a role, like website traffic, reviews, and economic conditions.

We’ve created content for many industries, like Education, Food & Beverage, Real Estate, Healthcare, and more. We’re confident we can make quality content for your industry, too. Feel free to schedule a call with us to learn more.

No, you just need to connect your social media accounts to our platform—no passwords required.

The only service that requires your login information is Branded Social Media Accounts as we will often be creating or updating your actual accounts.

Nonstop Socials is based in the San Francisco Bay Area, California.
Our rigorous sourcing and training process ensures that our clients consistently receive top-tier talent from companies like Facebook, Google, and LinkedIn.

If the initial content misses the mark, we'll keep collaborating to revise it based on your feedback.
Our goal is your complete satisfaction. We'll make tweaks and adjustments as many times as needed to create an end result you truly love - as long as it’s within the original scope.
Just provide your input, and we'll keep perfecting it.

After your initial 90 day contract, you can cancel month to month - but we do ask you to cancel at least 10 days before your next month starts as that is when we’ll be working on your posts for the next month.

No. All of our services are non-refundable.
We don’t offer refunds due to the non-returnable nature of personalised digital services and the manual labour involved.
While we strive for your satisfaction this is not a “only pay if you like it” service. You pay us for creative deliverables based on your brief, feedback, and revisions.
We don’t guarantee satisfaction, marketing results, growth, engagement, but we will happily implement any revisions needed that are within the original scope of the brief.
Your payment covers content creation. The additional service of posting on your behalf is complimentary. Hence, if technical challenges prevent us from posting for you we simply suggest downloading our content and posting it on your own.

We’re happy to help! The best way to get answers is to schedule a call with us.